Legal notice

Legal Notice

Seller / Business Name

Motoyama Chain Co., Ltd.

Representative Director

Megumi Ohara

Address

Central Kaguyama 202, 2-1603 Kaguyama, Nisshin-shi, Aichi 470-0134, Japan

Phone Number

+81-52-755-4759

Email Address

flexplate1@gmail.com

Customer Support Hours

10:00 AM – 6:00 PM (Japan Standard Time)

Selling Prices

Base prices as listed (consumption tax included)

Shipping Fees

Shipping costs vary depending on the destination country/region and weight, and will be displayed at checkout.

Additional Fees

Consumption tax (included in the displayed prices), shipping fees, and any customs duties or import taxes associated with international shipping (borne by the customer).

Delivery Times

Orders are typically dispatched within several days to a few weeks after confirmation. For international shipments, additional time may be required due to customs clearance, weather conditions, or other factors.

Payment Methods & Timing

Credit card payments and other payment methods available at checkout. Payment is processed upon order confirmation.

Return Period

Returns and exchanges are accepted only for initial defects or flawed items, provided that we are contacted within 7 days of receiving the product.

Refund Policy

Refunds will be processed through your original payment method after the returned item is received and inspected. Please refer to our Return Policy for details.

Return Shipping Costs

We cover the shipping costs for returns due to initial defects or errors on our part. Returns for customer convenience are not accepted.